SpyBet Privacy Policy

Last updated: April 14, 2026

At SpyBet, we are committed to protecting your privacy in compliance with the Privacy Act 1988 and Australian Privacy Principles (APPs). This Privacy Policy explains how we collect, use, disclose, and safeguard your personal information when you use our online casino services.

Information We Collect

We collect personal information such as your full name, date of birth, address, email, phone number, and government-issued ID for account registration and verification under Australian gambling laws. Financial details including payment methods and transaction history are gathered during deposits and withdrawals to comply with anti-money laundering (AML) requirements. We also collect gaming activity data like betting patterns and session duration, along with technical information such as IP address, device type, and browser details through automated means.

How We Use Your Information

Your information is used to create and manage your account, verify identity, and process payments in line with the Interactive Gambling Act 2001 and AML obligations. We analyse gaming data to personalise experiences, prevent fraud, and promote responsible gambling. Additionally, we use it for customer support, regulatory reporting to bodies like state gambling commissions, and sending promotional communications where consented.

Information Sharing

We disclose personal information to service providers such as payment processors and hosting companies under strict confidentiality agreements compliant with the APPs. Sharing occurs as required by Australian law, including with regulatory authorities, law enforcement, or for AML compliance. We do not sell your data to third parties.

Data Security

We implement robust security measures including encryption of personal and financial data, secure servers, and access controls to protect against unauthorised access. Regular security audits and staff training ensure compliance with Privacy Act standards. Data is retained only as long as necessary for legal and business purposes, typically seven years for transaction records.

Your Rights

Under the Privacy Act 1988, you have rights to access, correct, or delete your personal information by contacting us, subject to legal exceptions. You may withdraw consent for marketing, request details on data processing, or lodge complaints with the Office of the Australian Information Commissioner (OAIC). We respond to verified requests within 30 days while balancing regulatory compliance.

Cookies and Tracking

We use cookies and similar technologies to enhance site functionality, analyse usage, and personalise content. These include essential cookies for security and analytics cookies for performance monitoring. You can manage preferences via browser settings or our cookie consent tool.

Contact Us

For privacy concerns or to exercise your rights, contact our Privacy Officer. We aim to respond promptly.